Help me!!!!, my computer has viruses and my NOD32 needs updating? I don’t know what to do!!!?
I just recently did a scan using Norton and found that I have 5 trojans and 2 cookies, I have NOD32 antivirus system but it needs updating but I don’t know whether it is free or not, so if anyone have any free solutions, anything will do, please help me out, thank you all very much in advance.
September 6th, 2010 at 3:29 pm
NOD32 is not free, well except the trial. http://free.avg.com/
September 6th, 2010 at 3:39 pm
don’t be worried my sister had 3000 trojans and a100 cookies your pc will work fine;)
September 6th, 2010 at 3:49 pm
Yea, go here, http://www.malwarebytes.org/ and download and run it and it will find and get rid of all them nastys.
September 6th, 2010 at 4:18 pm
You might want to try running through this generic removal guide. It’ll help you to take care of all the trojans on the computer:
http://ultcomprepair.blogspot.com/2008/07/generic-virus-removal-guide.html
September 6th, 2010 at 4:59 pm
STEP 1. boot up into “Safe Mode”. while boot up is proceeding,press f8 till you get the “Safe Mode”,Normal and a few other options. choose safe mode. do NOT choose safe mode with connectivity,
as you do NOT want to be online yet.STEP 2. TURN OFF SYSTEM RESTORE
1. Turn off Windows System Restore Points:
a. Right Click on My Computer
b. Click Properties
c. Click System Restore Tab
d. Check the box next to: Turn off System Restore on all Hard drives
i. Malware can sometimes be restored from previous restore points, this will help the removal process run more smoothly. 2. Click Apply and OK. STEP 3. clean up using internet options.start–control panel–internet options–general: delete cookies/history/temp files from internet options general page.cookie management: start–control panel–internet options–privacy–advanced–override. select: allow 1st party cookies,BLOCK 3rd [ tracking ] party cookies. STEP 4. clean up windows folders: empty prefetch and temp file folders: start–control panel–local disk drive (c)–temp folder–file–select all–press delete key on keyboard.back out of Temp folder and continue to Windows folder. open Windows folder,open the 2nd Temp folder and repeat steps as in 1st Temp folder. back out of that folder and continue to Prefetch folder.repeat steps with Temp folders.close
STEP 5. REMOVE PROGRAMS ADD/REMOVE PROGRAMS
GO TO ADD/REMOVE PROGRAMS TO CLEAR KNOWN MALWARE
1. Before scanning the computer you can remove certain malware programs from the Add/Remove Programs list in the Control Panel in Windows XP
2. Open the Start Menu and select Control Panel
3. In the Control Panel, select Add or Remove Programs
4. Look through the list for anything suspicious
5. Uninstall and follow the directions on any program that you decide to remove.
STEP 6. CLEAN UP USING DISK CLEAN
start–all programs–accessories–disk clean
STEP 7. CLEANING UP THE TASKBAR
right click start–select properties–select taskbar–select customize.select always hide or show
STEP 8. edit the registry:
VERY TRICKY AND DANGEROUS! NOT FOR BEGINNER OR RUBE!! press windows key [ 4 part flag ] + letter R–enter
regedit
there are 4 key sections to check:
hkey_classes_root
check the list for program–delete
hkey_current_user
check for program–delete
click software–get program–delete
click microsoft–get program–delete
hkey_local_machine
check for program–delete
click software–get program–delete
click microsoft–get program–delete
hkey_users
click default
click software
click microsoft–get program–delete
STEP 9. ok ! now it’s time to reboot and allow normal boot up.once connected,download and install the freeware listed. update each and THEN run. Trojans, Worms, Key Loggers, Viruses, and Spyware are all very difficult to remove with just a single program. That is why it is recommend to run several programs to aid in the removal process. I recommend running each of the following programs listed below in order. Not all the programs are freeware and require purchase, you don’t have to run that program but I recommend looking into it if the results come back with your computer still being infected. Still, after all the freeware programs have run through your computer should be clean of any infection. NOTE: It is recommend to run these programs in Safe Mode for the best results!
1. Freeware – Spybot: This one gets a lot of advertising bots and other malicious programs.
http://www.safer-networking.org/en/index...
2.Spyware Blaster: This is a powerful utility that helps to block potential spyware problems from browsers and websites.
http://www.javacoolsoftware.com/spywareb...
3. avast ! 4 Home Edition – FREE anti virus software – Download –
http://www.avast.com/eng/download-avast-home.html
STEP 10: TURN ON SYSTEM RESTORE
1. Turn on Windows System Restore Points:
a. Right Click on My Computer
b. Click Properties
c. Click System Restore Tab
d. Uncheck the box next to: Turn off System Restore on all Hard drives
2. Click Apply and OK
STEP 11: SYSTEM RECOVERY
1. In a worst case scenario if the following steps do not clean your system,try using system restore. follow the same steps you followed to turn off S.R. but instead,click create new restore point
2. in a VERY worst case,use your recovery or re install disk to re install windows
please don’t forget to choose Best Answer
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September 6th, 2010 at 5:34 pm
You will need to uninstall Norton using this http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Nod32 will cost so I recommend the following:-
Avast Home Edition http://avast.com
Run a full scan once a month. I find this the best free anti-virus software
SUPERantispyware http://superantispyware.com
Update and run a full scan once a week.
Spybot Search and Destroy http://safer-networking.org
Update, Immunize and scan once a week.
ccleaner http://ccleaner.com
Run the Cleaner scan and remove all it finds
Run the Registry scan and fix all issues but repeat this until nothing is detected.
Run this daily.
Comodo Firewall http://www.personalfirewall.comodo.com/
Some people just prefer the Windows one but this is better.
Check that you don’t need to defragment monthly and also run a Disk Cleanup monthly too.
Hope this helps
PS: I’d switch off System Restore until your computer is clean and then you can switch it back on if you choose.
September 6th, 2010 at 6:30 pm
Update your nod 32 if it needs or is it that it does not update. It is free for updating. Heal/delete files caught as viruses with Norton.
Get a spy ware remover. http://www.download.com
download spybot search & destroy.
It is good.